You receive a "This file contains macros with an expired or revoked signature" error message when you start Word 2002
| Article ID | : | 301638 |
| Last Review | : | September 8, 2004 |
| Revision | : | 1.0 |
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SYMPTOMS | |
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CAUSE | |
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WORKAROUND | |
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STATUS | |
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MORE INFORMATION | |
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APPLIES TO | |
SYMPTOMS
NOTE: To access the Security dialog box in Word, point to Macros on the Tools menu, and then click Security.
CAUSE
WORKAROUND
| 1. | On the Tools menu in Word, point to Macros, and then click Security. |
| 2. | Select the Medium security setting, and then click OK. |
| 3. | Quit Word. Quit Outlook if you are using Word as the e-mail editor. |
| 4. | Restart Word. |
| 5. | When the Macro Security dialog box appears, the first three lines will display the location, file name, and software vendor for the file that contains the expired certificate. For additional information about the expired certificate, click Details. |
| 6. | Click Disable Macros. |
| 1. | On the Tools menu, point to Macros, and then click Security. |
| 2. | Select the High security setting, and then click OK. |
NOTE: Macros may contain viruses. If you do not recognize the software vendor on the certificate, delete the add-in file to prevent the "expired or revoked signature" message from appearing. For help with deleting the file, click Help on the Start menu in Microsoft Windows, and search for the "deleting files" topic.
Method 1: Change the Startup Path in Word to the Folder That Contains the Add-in
Use the following steps to change the startup path in Word to the folder that contains the add-in file:| 1. | On the Tools menu in Word, click Options. |
| 2. | Select the File Locations tab. |
| 3. | In the File types list, select Startup, and then click Modify. |
| 4. | In the Modify Location dialog box, select the folder that contains the add-in file with the expired certificate, and then click OK. |
| 5. | In the Options dialog box, click OK. |
| 6. | On the Tools menu, point to Macros, and then click Security. |
| 7. | Select the Trusted Sources tab, and verify that the Trust all installed add-ins and templates check box is selected. |
| 8. | Click OK and then restart Word to verify that the "expired or revoked signature" message does not appear. |
Method 2: Move the Add-in File into the Word Startup Path
The following are the default locations for the Word startup path:| 1. | On the Tools menu in Word, click Options. |
| 2. | Select the File Locations tab. |
| 3. | In the File types list, select Startup, and then click Modify. |
| 4. | In the Modify Location dialog box, click the DOWN arrow in the Look in box to see the complete location of the folder. |
| 5. | Click Cancel in the Modify Location dialog box. |
| 6. | Click Close in the Options dialog box. |
For help with moving the file, click Help on the Start menu in Windows, and search for the "moving files" topic.
NOTE: If you reinstall the software that includes the Word add-in, the add-in file will be placed back in its original location, and the "revoked or expired signature" message will appear again. To prevent this, contact the vendor for an updated version of their software.
For information about how to contact third-party vendors, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
STATUS
MORE INFORMATION
One of these Startup folders is in the directory that contains the Microsoft Office XP program files. The other is in the directory that contains the Windows operating system files, or the directory that contains the user's profile on computers with user profiles enabled.
Earlier versions of Word trust all add-in files in either of these Startup folders if the Trust all installed add-ins and templates check box is selected in the Security dialog box.
Word 2002 only trusts one folder, which is the folder that is specified as the Word startup path in the Options dialog box.
For additional information about macro security in Microsoft Word 2002 and Microsoft Office XP, click the following article numbers to view the articles in the Microsoft Knowledge Base:
Keywords: |
kberrmsg kbtshoot kbbug kbaddin kbpending KB301638 |




